POSITION SUMMARY

This position is responsible for the broad areas of knowledge management, training, equipment selection, sales support, test lab support, proposal generation and dissemination of technical support throughout the company. The role will closely work with customers, sales and engineering to clarify and define customer requirements, assess technical feasibility, and develop solutions that leverage the company's products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• 
  Directly support and engage in generating proposals for capital equipment by identifying requirements and providing summaries of cost and lead time. This work involves technical bid package evaluation, generating technical responses, accumulating documentation, gathering cost information, and finalizing formal packages. Additionally, this involves visiting customer sites, reviewing applications, and identifying available solutions.

• 
  Continuously seek to build an understanding of products and industries. Converting these into standards, training, and support literature for dissemination throughout the company.

• 
  Assist in maintaining the company's applications database through salesforce and other applications.

• 
  Maintains existing and develops new application sizing and pricing programs for all equipment.

• 
  Develop and maintain standard proposal formats to ensure all equipment is being accurately described and presented.

• 
  Support, analyze and compile data from testing into comprehensive test reports that include objective, equipment used, material, procedure, test results, test summary, and recommendations, and include charts, graphs, and any additional information as needed. Educate customers on test data as it pertains to their application.

• 
  Assist with periodic re-configurations and evaluation of testing equipment, as new products and ideas are developed.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION: Bachelor's degree (B.S.) or equivalent from a college or university in Engineering, preferably Mechanical. Associates Degree with significant relevant experience is also acceptable. 4 to 10 years of broad engineering experience including product design, project management or applications engineering is typical for this position.

EXPERIENCE: Four to ten years of experience working in an Industrial environment. Pulling together information such as quotations and estimates from suppliers for large projects based on a project bid specification. Working with various types of bulk material handling and size reduction equipment such as belt conveyers, chain conveyers, screw conveyors and pneumatic systems.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine technical reports and correspondence. Ability to speak effectively before groups of customers or employees.

MATHEMATICAL SKILLS: Must be able to calculate volumes, areas, flow-rates and other measurement based on information provided. Must be able to use conversion tables and understand them. Must have basic algebraic skills and be able to demonstrate those skills to solve problems encountered in the applications of products and selection of appropriate equipment.

REASONING ABILITY: Must be able to interpret company policies and how they affect any given situation. This person must be able to make reasonable decisions based on previous experience, data, and information supplied as it pertains to the project at hand. Must be able to establish reasonable priorities considering the various projects in which he or she could be involved with at any one particular time.

OTHER SKILLS AND ABILITIES

• 
  Demonstrated PC Skills. Proficiency in Microsoft Word, Excel, Power Point and Adobe Acrobat are required. Ability to be trained by TerraSource Global employees to learn other software programs as required, including company ERP & CRM systems.

• 
  Ability to work unsupervised for extended periods of time.

• 
  Attend trade shows, exhibitions, and other possible functions as required.

• 
  Occasionally travel to other company sites for management, training, and project purposes.

• 
  Occasionally travel to customer sites to provide support of equipment start-up, training, and direct sales support.
• Strong mechanical aptitude. The ability to read engineering drawings is required.

• 
  Must possess a valid driver's license in state of residence and be insurable under company's motor vehicle insurance policy.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional lifting or moving, or equivalent pulling, pushing, carrying, shoveling or stretching, lifting up to 75 lbs.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional exposure to noise, dust, heat, cold, etc. or some other element making conditions less desirable than usually found in offices.